Chiropractic Insurance, Coding, and Collections 

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Medicare Reimbursement Consulting 

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CA Training And Onsite Consultation 

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Creating Financial Ease For Chiropractors

Kathy Mills Chang - The Chiropractic TroubleshooterEnlisting Kathy Mills Chang to help create stability and organization in your office brings powerful results. Kathy has been assisting Chiropractors to get paid properly and completely since 1983. She will eliminate confusion from the financial aspects of your practice, including coding, insurance, patient financial procedures, Medicare and compliance.  She loves solving problems, unraveling difficult financial dilemmas, and empowering your office with the tools and confidence needed to overcome what seem like insurmountable obstacles when working with the business side of Chiropractic. Welcome to the solutions you need to bring financial ease and peace of mind to your world.

Don't Just Take Our Word For It!

"It is with great pleasure that I recommend Kathy Mills Chang. I have known her for seven years. Kathy has always displayed a high degree of integrity, responsibility, and ambition.  I average 1200 plus patients each month.   For the past five years I always have had two billers in my office. These employees had stacks of paperwork backed up two months at any given time. Kathy came into my office for a two-day, onsite training and analysis, and reorganized so efficiently that I now have one biller and no piles of work waiting to be done.  The desk is clear at the end of each work day.  And collections are better than ever."  

"She is also a most dependable consultant.  My office manager can contact her at any time with questions or concerns and she responds promptly. Her good judgment and mature outlook ensure a logical and practical approach to her endeavors. Kathy's expertise and assistance would be an asset to any office, and I am happy to give her my wholehearted endorsement."

Emil Nardone, DC
Wheeling, WV

Read even more from our clients...

Featured Partner - The Family Practice
 

Download Kathy's latest interview - free!  An informative 30 minute chat with Dr. Erik Plasker of The Family Practice (right click and choose "Save As" to download).

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The Family Practice, founded in 2000 by licensed chiropractor Dr. Eric Plasker, is a chiropractic coaching and training organization providing all the systems, tools and support to build a highly successful and profitable family practice.

www.thefamilypractice.net

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Reimbursement Rocks

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Q: When an insurance company contacts us to get progress on a patient is there a way that we could verify that the phone call is actually legit?  Are we allowed to answer these types of questions without a written request for them?  We obviously get these phone calls all the time and we want to make sure that we are not violating HIPAA guidelines by returning phone calls without having a written request for the patient's information.

A: What a great question!  I think it's reasonable to use HIPAA as a reason you don't give that info out over the phone. Tell the adjuster that due to HIPAA you request that they send you a request in writing and give them your email or fax address, and then return that info via fax or mail.

more coding Q&A...

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more insurance Q&A...

 

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April 10, 2008
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