Did you know that financial departments that devote scheduled time daily to proactive insurance calls from aging reports have significantly higher collection percentages?  Even with such an important premise, most offices devote less than half of the time recommend.  Is your financial department just getting by?  Is it like so many where we simply react to the money that’s coming in the door and virtually ignore the aging reports? Let us show you how to systematize this department so that doctors and team members have predictability and an orderly process to follow for consistent results. 

• Review and analysis of existing financial department system and staff, and area most doctors have either ignored or lost control of. This service includes a full assessment of the competency of existing financial team members and training where necessary.
• Accounts receivable assessment to determine collectibility of present receivables and hands on accounts receivable work where needed.  
• Installation of the complete Kathy Mills Chang financial department system, including necessary forms and systems so that your team is empowered to take the reins and keep the system in place. This service includes review of insurance accounts receivable, follow up systems, phone scripts, and patient financial collections procedures.