Frequently, we have doctors ask questions like “How do I know if I need you?” and, “What can you do for me?”

The truth is, we’re not at all sure we can help you, and without sufficient data, telling you that we can would be irresponsible. This is why our Practice Performance Profile is so popular.

Sometimes, as practitioners, it's easy to get so integrated in the “game” of day-to-day practice that we can’t see anything from the 30,000 foot level. Rather, we see only that which is right in front of us. Because of this, one of our most popular services is the Practice Performance Profile, which consists of each item listed below , along with a comprehensive set of interview questions for both the doctor and the practice team members.

Once this profile is completed, you will receive a detailed written report of findings, delivered via telephone, that indicates areas of concern as well as areas that are producing well. We will make certain recommendations and then you can decide either to hire Kathy Mills Chang and her team to deliver the needed services or to pursue those services on your own.

The cost for the initial basic practice audit is $800.

Here's what you get:

• Comprehensive coding audit, including review of code usage for the last six months.
• Modifiers usage for the last six months.
• Fee Analysis with comparison to geographic norms.
• Basic audit of existing documentation; review of selected charts across multiple demographics and multiple physicians, if applicable.
• Basic forms review for documentation requirements, effectiveness, and efficiency.
• Basic insurance department analysis, consisting of interview questions, review of systems to determine whether this area is lacking, snapshot of A/R and evaluation of existing billing department team members.
• Review of existing financial policies/forms to determine efficiency of existing system and analyze the effectiveness of this system.
• Analysis of existing Medicare situation, via interview process, to determine compliance with Medicare guidelines, proper use of codes and modifiers, and understanding of Medicare basics.
• Review of existing staff, using an interview and written survey process, to determine general competency.
• Review of existing team member job descriptions for efficiency and effectiveness.
• Review of existing compliance manual and procedures.
• Review of HIPAA compliance, manual, and procedures.